Straight answers to the questions we hear most.

We're an AI services company. We help businesses use artificial intelligence in practical, tangible ways — from automating repetitive tasks and building chatbots, to generating content at scale, handling calls with AI voice agents, and building custom models. We understand your business, identify where AI adds real value, then build and deploy it.

Everyone from solo founders and startups to established SMEs and enterprise teams. If you have a process that wastes time, a customer experience that needs improving, or a product idea involving AI, we can help. You don't need a technical background — that's what we're here for.

Not at all — it's the norm. Most clients come to us with a problem to solve, not a technical spec. We ask questions, listen carefully, and translate your business needs into the right AI solution, explaining everything in plain English with no assumed knowledge.

It depends on the service. Many solutions are deployed in the cloud and accessed through your existing tools — no installation required. For integrations with your website, CRM, or internal systems, our team handles the technical setup and provides documentation so your team can manage day-to-day use.

General-purpose AI tools are powerful but generic — they don't know your brand, processes, customers, or data. We build solutions configured, trained, and integrated specifically for your business: connected to your systems, fine-tuned on your content, and deployed for your team and customers to actually use. We also handle ongoing management.

Pricing varies with scope and complexity. Most engagements are priced on a project basis — you'll receive a clear, itemised proposal before any work begins, with no hidden fees. For ongoing services like chatbot maintenance or content support, we offer monthly retainers. We don't publish fixed price lists because every client's needs differ, but we're always upfront from the first conversation.

Smaller projects — such as a chatbot build or content setup — typically take two to four weeks. More complex work like custom model development or full workflow automation generally takes six to twelve weeks. We agree a clear timeline at the proposal stage and keep you updated throughout.

Data security is a priority we take seriously. We do not use client data to train models for other clients or general-purpose use. Any data you share is used solely to deliver your project. We operate in accordance with UK GDPR and maintain appropriate technical and organisational measures. Full details are in our Privacy Policy.

In most cases, yes. We have experience with Salesforce, HubSpot, Slack, Microsoft Teams, Google Workspace, Shopify, WordPress, Zapier, and many more. If you use a less common tool, we assess integration options during discovery and advise on feasibility.

Yes. We offer post-launch support tailored to what we've built. For systems that evolve — like chatbots or automated workflows — we recommend an ongoing maintenance retainer for updates, retraining, and monitoring. We don't build things and disappear.

We plan for this from the start. Every deployment includes a testing and evaluation phase, and we define success metrics together so we both know what "working" looks like. If performance falls short post-launch, we investigate and iterate. Our goal is a solution that genuinely works — not a tick-box delivery.

Get in touch via our contact page and tell us a little about your business and goals. We’ll arrange a short discovery call — free, no commitment — to understand your needs and check we’re the right fit. From there, we put together a clear proposal.